What are recalls?

It goes without saying that greatest of care is taken in the manufacture of cars and vans. It is also true that today's vehicles are technically highly complex and contain many high-tech innovations. Therefore when vehicles are used in a wide variety of conditions, it is still possible for manufacturing faults to become apparent, which may pose a risk to safety or the environment. This is a reason for the manufacturer to organise a recall. The manufacturer writes a letter to owners asking them to have their vehicle inspected by an authorised repairer. This repairer can then make the necessary adjustments.

Of course, there is always the possibility that the owner fails to respond to the manufacturer's request. In that case, the recall remains "open". These open recalls appear on the Car-Pass, listing the specific manufacturer’s code and a brief description of the problem. If the manufacturer has more detailed information available on its website, you will also see a link to this.

It is highly recommended that open recalls are dealt with as soon as possible by an authorised repairer of the relevant make of the car.

The information that appears is received by Car-Pass from the vehicle manufacturer and Car-Pass is not responsible for the accuracy or completeness of it.